Privacy policy

Who we are

NEPSYNC Technologies Pvt. Ltd. is a technology company registered in Nepal, with offices at Dillibazzar, Kathmandu 44600, Nepal. If you have any question about your privacy, please write to [email protected].

What we collect

• The details you submit through our contact, quote and job application forms: your name, email address, phone number, company and anything you write in your message.
• CVs and supporting documents you upload when applying for a role.
• Your email address, if you subscribe to our newsletter.
• Questions you type into the website assistant. They are used only to find an answer and are not stored.
• Basic technical information, such as browser type and pages visited, but only if you accept analytics cookies.

Why we collect it

We use your information to reply to your enquiry, prepare a proposal, assess a job application or send the newsletter you asked for. We do not sell personal information, and we do not use the details of your enquiry for unrelated marketing.

How long we keep it

• Enquiries and quote requests: 24 months from our last contact with you.
• Job applications: 12 months, unless you ask us to delete them sooner.
• Newsletter subscriptions: until you unsubscribe.

Who else can see it

We use a small number of service providers to run this website, such as hosting, email delivery and, where you have agreed, analytics. They process data only on our instructions. Data from client projects is covered by the separate agreement we sign with each client.

How we protect it

Information is sent over encrypted connections (HTTPS), passwords are stored as one-way hashes, uploaded files are checked before they are stored, and access to our dashboard and servers is limited to named members of staff. Visitors’ IP addresses are never stored in readable form.

Your rights

You can ask for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] and we will respond within 30 days. If you live in the European Union or the United Kingdom, you also have the right to complain to your local data protection authority.

Cookies

This website stores your choice of light or dark mode in your browser, and the dashboard uses a session cookie when staff sign in. Analytics cookies are used only if analytics is enabled and you choose to accept them in the cookie banner. You can change your choice at any time using the cookie settings link at the bottom of every page.

Unsubscribing

Every newsletter email includes a link to unsubscribe. You can also email [email protected] and we will remove you from the list.

Changes to this policy

If we make significant changes to this policy, we will update the date at the top of this page and, where a change affects you directly, let you know by email.

See also our terms and conditions.